The List

You have a List, don't you? Names, incidents, the stuff that you want fixed. The stuff that makes your life worse.

Here's the start of mine:

Office Suite (and nearly every other major spreadsheet and mainstream text editor), for not including the functionality that regex offers, you've made manipulating data worse, not better. I had an actual case, here in October 2010, where the easiest way to de-munge a bad spreadsheet was to export it as a CSV, open it in vi, and run a few googled-up regex substitutions to get all the data into a usable shape. So often, the best data-manipulation tools are still ancient Unix routines.

Youtube Advanced Uploader, you've successfully mis-reinvented FTP, because your sessions can't really be suspended and resumed, so multi-GB uploads, which take hours, tend not to make it. The real question is why you reinvented FTP in the first place? Alternatively, why don't you offer FTP (or SFTP, or FTPS) upload?